 Why
should I have my carpets cleaned?
There
are many reasons to have your carpet and upholstery cleaned:
Health-
Carpeting and fabrics not cleaned and properly maintained have
the potential to cause a variety of health problems inside the
home or work place.
Life of your carpet- can be greatly extended
by simple routine professional cleaning.
Appearance-
maintain the original look and luster of your carpet with regularly
scheduled cleanings.
How
often should I have my carpets cleaned?
The
following chart from: U.S. EPA, January, 1989
Environment |
Normal |
Contaminated
Outside Dusty |
Extremely
Cold Weather Climates |
High
Humidity Biogenic |
Day
Care Center |
2
weeks |
1
week |
2
weeks |
1
week |
Nursing
Homes |
1
month |
1
month |
1
month |
1
week |
Residence: |
|
|
|
|
2
persons, nonsmoking |
6-12
months |
2
months |
4-6
months |
4-6
months |
2
persons, w/ smoking |
4
months |
2
months |
3
months |
4
months |
young
children |
6
months |
1
month |
3
months |
3 months |
young
children w/ pets |
3-6
months |
1
month |
2
months |
2
months |
Office
Building: |
|
|
|
|
ground
floor |
3-6
months |
1-4
months |
2-6
months |
2-6
months |
higher
floors |
6-12
months |
2-6
months |
3-9
months |
3-9
months |
Food
Service Establishments |
1
month |
1
week |
2
weeks |
2
weeks |
Commercial
(retail shops, banks) |
3-6
months |
1
month |
2
months |
2
months |
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How
often should I have my furniture cleaned?
The
EPA currently has issued no guidelines on the recommended cleaning
frequency for upholstery. Until such a guideline has been issued
, Carlson Carpet Care recommends that you have your upholstery
cleaned every other time your carpet is cleaned. Example: if
your carpets get cleaned every six months, your upholstery should
be cleaned once a year.
Which
method of carpet cleaning is best?
The
best method for cleaning a particular carpet is dependent on a
range of factors. All carpet cleaning methods offer various advantages,
but also have some limitations. No single method is superior to
all others. Properly performed under appropriate conditions, each
method can provide satisfactory results. Your Carlson
Carpet Care
technicians are skilled in all carpet cleaning methods. We provide
truckmounted "steam" cleaning and low moisture carpet
cleaning methods. Rest assured, your carpet will be cleaned with
the appropriate method for maximum effectiveness.
Do
you use truck mounted steam cleaning equipment?
Yes,
our steam cleaning units are truckmounts. The only thing that
comes into your home is a couple of hoses. All of the contaminants
are exhausted outside of your home.
Should
I vacuum before the carpet cleaner arrives?
Yes,
vacuuming is essential to the longevity of your carpet. You should
vacuum your carpet as often as possible. We vacuum every job before
cleaning according to the industry standards.
Do
you move furniture?
Yes.
We will move most furniture (sofas,chairs,tables, etc.). Discounts
given for vacant (empty rooms), or traffic areas only. *We will
not move musical instruments, grandfather clocks, most
beds, full china hutches, full bookshelves, entertainment centers,
computer desks, pool tables...our technicians reserve the right
not to move any piece of furniture or household object that they
do not feel comfortable with.
Should
I move anything?
Yes,
you should remove from the areas being cleaned, all nick knack
and breakables. If you want bookshelves, etc. moved you must remove
all contents first. Please read the Pre-Cleaning
Instructions
How
long will it take for my carpet or furniture
to dry?
MINUTES!
Not hours or even days like other carpet cleaners. On
average, most carpets are dry to the touch in 15-30 minutes, with
our accelerated drying process. Deep steam carpet cleaning, dry
in minutes, GUARANTEED
How
long before I can walk on my carpet?
You
can walk on your carpet immediately. Please read the Post
Cleaning Instructions
Are
the products you use safe?
Yes,
we use the #1 line of cleaning products in the world. This allows
us to guarantee the highest quality job available at any price!
Our products are: nontoxic, safe for pets & children, biodegradable,
and phosphate free.
Are
your technicians experienced?
Yes,
our technicians attend courses, seminars, and schools across the
country to keep current on the latest in cleaning technologies.
Certified by the IICRC.
Will
your services help my allergies?
Yes,
having your carpet and furniture cleaned removes pollutants and
makes for a more friendly breathing environment.
Will
you remove all my stains?
Let
me start by defining the difference between a spot and a stain:
a spot- is any foreign material (soil, liquid, etc.) that
is removable by standard cleaning methods.(The foreign material
is on or around the carpet fiber) A stain- is foreign material
(soil, liquid, etc.) on carpet that is not usually removable by
standard cleaning methods. (The foreign material has penetrated
'soaked into' fiber and has changed or damaged the fiber itself)
Some stains may be very difficult or impossible to remove.
Does
cleaning your carpet make it wear out faster?
No,
actually dirt acts as an abrasive when trapped in your carpet
or fabrics and should be removed to reduce wear.
Does
your process restore the original feel of
my carpet?
Yes,
our process leaves your carpet fresh, clean, residue free and
soft to the touch.
Should
I have a fabric protector applied after
cleaning?
Yes,
most carpet manufacturers recommend that you reapply protector
after professional cleaning to restore the original stain resistance.
Some manufacturers even require it as part of the warranty on
the carpet.
My
carpet is really old, should I replace it?
With
the cost of replacing carpet being as expensive as it is today,
it is always best to try having the carpet professionally cleaned
first. It is far less costly and may make a world of difference.
Which
provides better indoor air quality: hardwood,
or carpet?
Carpet
actually acts like a 'filter' trapping pollutants which are then
removed by professional carpet cleaning. As long as a regular
cleaning schedule is maintained, carpet provides much better indoor
air quality than hardwood.
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